Offering the Training and Resources You Need

Working closely with our providers to create greater cultural awareness will help to successfully address and solve the issues surrounding health care disparities as we work toward true health equity for all. Highmark Blue Cross Blue Shield is your partner in this endeavor, and our Health Equity & Quality Services (HEQS) area offers you many free training and information resources to help educate and support your staff in caring for patients of diverse backgrounds.

These tools and resources include:

• Quality Interactions ® - 1.0 CMEs/CEUs
• Language Access and the Law - 2.25 CMEs/CEUs
• Viewpoints: Clinical Compentence in a Globally Mobile World - 6.0 CMEs - Earn 6.0 AMA PRA Category 1
• CultureVision ™

To learn more about education programs for your staff, send us an email or call 1-855-990-4262.

Visit our website: Health Equity & Quality Services

The United States Department of Health and Human Services, Office of Minority Health, offers free cultural competency training for physicians, physician assistants and nurses.

Think Cultural Health Programs & Resources

• Cultural Competency Program for Oral Health Professionals

Start your health literacy training here…

CDC offers five online health literacy courses for health professionals. We recommend that you take the introductory course “Health Literacy for Public Health Professionals” first and “Writing for the Public” second. The other courses can be taken in any order, depending on your interests.

1. Health Literacy for Public Health Professionals (free continuing education)
2. Writing for the Public (printable completion certificate)
3. Using Numbers and Explaining Risk (printable completion certificate)
4. Creating Easier to Understand Lists, Charts, and Graphs (printable completion certificate)
5. Speaking with the Public (printable completion certificate)

CDC Centers for Disease control and Prevention

CDC-sponsored continuing education courses were developed by a group of nationally recognized experts in colorectal cancer screening, including primary care clinicians, gastroenterologists, and leaders in public health programs and research.

• Screening for Colorectal Cancer: Optimizing Quality (CME)

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CultureVision™ is a trademark of Cook Ross, Inc., which is an independent company that does not provide Highmark products or services and is solely responsible for the products and services that it provides including the CultureVision™ product described above.
Language Access and the Law and Viewpoints: Clinical Competence in a Globally Mobile World are trademarks of Critical Measures, LLC, which is an independent company that does not provide Highmark products or services and is solely responsible for the products and services that it provides including the CME course described above.
Quality Interactions® is a trademark of the Quality Interactions, Inc., which is an independent company that does not provide Highmark products or services and it is solely responsible for the products or services that it provides including the CME course described above.